Terms of Service

1. Acceptance of Terms

By accessing or using BodyOpia's gym management software ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

2. Service Description

BodyOpia provides a comprehensive gym management platform designed specifically for South African fitness businesses, including:

• Member management and registration
• Workout planning and tracking
• Nutrition guidance and meal planning
• Payment processing and billing
• Analytics and reporting tools
• Mobile applications for members and gym owners

3. User Accounts and Responsibilities

3.1 Account Registration

To use BodyOpia, you must register for an account by providing accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Permitted Use

You may use BodyOpia solely for lawful business purposes related to gym and fitness management. You agree not to:

• Use the Service for any unlawful or fraudulent purposes
• Attempt to gain unauthorized access to other accounts or systems
• Upload or transmit viruses, malware, or other harmful content
• Reverse engineer, decompile, or disassemble the Service
• Share your account credentials with unauthorized parties

4. Subscription and Billing

4.1 Free Trial

BodyOpia offers a 14-day free trial for new accounts. No payment information is required to start your trial. The trial automatically expires unless you choose to subscribe.

4.2 Paid Subscriptions

After your trial period, you may choose from our available subscription plans. All fees are in South African Rand (ZAR) and are billed monthly or annually based on your selected plan.

4.3 Payment Terms

Payment is due in advance for each billing cycle. We accept major South African payment methods including EFT, credit cards, SnapScan, and Zapper. Failed payments may result in service suspension.

4.4 Refunds

We offer a 30-day money-back guarantee for annual subscriptions. Monthly subscriptions are not eligible for refunds except as required by South African consumer protection laws.

5. Data Protection and Privacy

BodyOpia is committed to protecting your data and complies with South African data protection laws, including the Protection of Personal Information Act (POPIA). Our data practices are detailed in our Privacy Policy.

5.1 Data Ownership

You retain ownership of all data you input into BodyOpia. We provide data export tools and will not hold your data hostage if you cancel your subscription.

5.2 Data Security

We implement industry-standard security measures to protect your data, including SSL encryption, regular backups, and secure data centers.

6. Service Availability and Support

6.1 Uptime Guarantee

We strive to maintain 99.9% uptime for our Service. Scheduled maintenance will be announced in advance when possible.

6.2 Customer Support

Support is available during South African business hours (8AM-6PM SAST) via email at support@bodyopia.com and phone at +27 (0) 21 123 4567.

7. Intellectual Property

BodyOpia and all related trademarks, copyrights, and intellectual property are owned by BodyOpia (Pty) Ltd. You are granted a limited, non-exclusive license to use the Service during your subscription period.

8. Limitation of Liability

To the maximum extent permitted by South African law, BodyOpia shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service.

9. Termination

9.1 Termination by You

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing cycle.

9.2 Termination by BodyOpia

We may terminate or suspend your account immediately for violations of these Terms or for non-payment after reasonable notice.

10. Governing Law

These Terms are governed by the laws of South Africa. Any disputes will be resolved in the courts of Cape Town, South Africa.

11. Changes to Terms

We may update these Terms from time to time. Material changes will be announced via email and through the Service. Continued use after changes constitutes acceptance of the new Terms.

12. Contact Information